Frequently Asked Questions

Absolutely not. Our mission is to simplify your cloud management. By adopting StackZone you will be able to deploy and manage pre-packaged solutions tested by our accredited StackZone team. It’s advisable that you check every service and guardrail documentation in our Knowledge Base to get familiar with StackZone and the boundaries that are implemented during the onboarding.

Yes, StackZone is available on AWS Marketplace. You can find us here:
StackZone on AWS Marketplace

A cloud landing zone is a solution that helps customers quickly set up a secure, multi-account cloud environment based on vendor best practices. A configured environment with a standard set of secured cloud infrastructure, policies, best practices, guidelines, and centrally managed services.

StackZone doesn’t replace AWS. StackZone helps you to manage your AWS environment in a simple manner.

StackZone is the evolution of multi-cloud management platforms. Our pace of innovation and services implementation enables you to get the most of your cloud vendor tailored for you and your specific needs and use case. You can enable StackZone even if you have an existing AWS organization enabled.

Absolutely not. You are always the AWS organization and accounts holder and owner.

No. Everything related to credits remains the same. StackZone doesn’t alter your AWS billing, payment methods or AWS promotional credits.

When we say “simple”, we mean it. Adding your existing AWS accounts to StackZone is as simple as placing them in the StackZone managed organizational units and clicking “apply changes”.

Yes. StackZone can be accessed by you or anyone you indicate by inviting them to access your StackZone environment.

StackZone is a multi-cloud management platform. Microsoft Azure and Google Cloud Platform are currently been developed and we are expecting a beta-release for these platforms in 2022.

Yes! StackZone is available all around the world.

Although there is no limitation to it, we highly recommend asking your MSP to get in touch with us to better understand how your account is currently configured.

Apart from your contact details and billing information, we only require that you provide the IAM Role Arn for StackZone to assume in your primary account in order to deploy all the necessary services and configurations.

This varies depending on the number of services you enable and the number of accounts within your organization. On average, it takes 2-4hs, so plenty of time to get a few coffees and watch how the automation kicks in.

We release usually every 2 weeks, although sometimes we are very excited to get you more services and features and we do it weekly!

StackZone can be implemented in every company size or industry. As public cloud, StackZone can be adopted by everyone.

That really depends on how you structure your IT organization. Typically it could be from 1-10 people.

No. Your relationship with Amazon Web Services or any cloud vendor will never change.

That’s not needed, but in case you work closely with AWS, mention StackZone as your cloud management solution.

No. StackZone is not affiliated with AWS or any cloud vendor.

Yes. When you create your StackZone organization, just indicate what type of payment you want.

No. You can have multiple cloud vendors in the same StackZone, but if you have multiple Cloud organizations each organization must be in a different StackZone organization.

Everything. Our mission is to simplify how you operate your cloud environments. If you’re starting, you only have one AWS account and your spend is less than $2,000/month, you’re eligible for the free tier for 12 months! There are no restrictions regarding StackZone. When you grow, we grow with you.

You can pay with credit card or set up a direct debit

StackZone is a monthly subscription service. There is no extra charge for the number of AWS Accounts you have, you can create as many accounts as you’d like.

StackZone has a monthly subscription & a tiered fee depending on your cloud consumption. Please visit our pricing page where you can get an idea of the cost.

The actual implementation takes between 2-4hs. Before that we recommend another 2-3hs to understand what needs to be done in preparation for your AWS accounts to be onboarded and what services you would like to enable and configure as part of your StackZone. Remember, this is not an “all or nothing” type of product. You have the freedom to choose what you require or need.

When we say “simple”, we mean it. Adding your existing AWS accounts to StackZone is as simple as placing them in the StackZone managed organizational units and clicking “apply changes”.

Yes. That’s one of the key aspects of StackZone. Allowing you to parametrize solutions and services whenever you want, with a few clicks.

StackZone is the evolution of multi-cloud management platforms. Our pace of innovation and services implementation enables you to get the most of your cloud vendor tailored for you and your specific needs and use case.

Yes. Just remove the organization role you created as part of the onboarding and that’s it, we won’t be able to push any further updates to you.

StackZone helps you comply with multiple industry standards like PCI-DSS, CIS, HIPAA, NIST. Our GuardRails are built considering these and you can opt-in to deploy them with a single click.

StackZone will warn you about how you share your account information. You’re responsible for securing access to your data.

At the moment, StackZone is available in 20 out of 22 AWS regions. The limitation is around AWS services available in each region.

It depends on each of the services, but as a reference, they can be deployed in a single region in a single account or in all accounts in all regions.

There is no limit from a StackZone perspective. There are limitations on how many AWS accounts you can have in a single AWS organization.

The principal requirement is to have an AWS account to act as the primary account. We take care of the rest. StackZone will deploy all the necessary infrastructure and configure it to build a world-class cloud landing zone.

StackZone uses AWS services of different types. Remember StackZone is a wrapper on top of your AWS cloud, which means, you don’t lose control over AWS or how you implement your application services.

StackZone is a multi-tenant application and security is our top priority. Each user can only access their own StackZone instance. We don’t keep any credit card information or login credentials of your AWS account, hence the reason for using short-lived credentials like an IAM Role.

Definitely not! We don’t need root access to deploy services in your organization.

Yes. In fact, you can enable your team to act as read only, power users or administrators of your StackZone.

No. You define when you want to update your StackZone.

You will receive a notification in your StackZone portal when a new release is available.

We are working hard on getting more partners integrated with StackZone. At the moment, we have integrated with AlertLogic, NewRelic, CloudHealth and OpsGenie. If you are interested in a specific integration, please let us know!

We currently support the main 3 public cloud vendors. AWS, Azure and Google Cloud.

Yes. You can always migrate your AWS Accounts to StackZone. It requires you to follow these instructions: https://docs.aws.amazon.com/controltower/latest/userguide/decommission-landing-zone.html

No. AWS payment options are not managed by StackZone.

Yes. StackZone billing is completely separate from AWS.

Is there any extra AWS charge for using StackZone?

At the moment, we operate in USD, EUR, GBP.

No. However you choose to pay AWS, it remains the same.

Yes. AWS aaving plans or reserved instances are not managed by StackZone and we are not interfering with that. The AWS billing remains as it is prior to installing StackZone.

Yes. We are here to help with onboarding and continuously guide you through how to manage your cloud environment in a simple way.